Technical Support


VIM Technologies provides extensive support capabilities, maintaining a complete staff of engineers, ready to respond to your CEM Data Acquisition needs 24 hours a day, 365 days a year.

CEMLink™ 5 Systems are provided with remote access. We have the ability to modify every piece of our system (graphic interface, database/reporting software, PLC Program) remotely. Technical Support is available as part of our standard warranty, the VIM Technologies Maintenance Contract, and the COMPAS Program. Technical Support is available by contacting:

Twenty-four hour phone support is available 7-days a week. Call the Technical support number above and, if outside of normal working hours, choose the emergency service option and your message will be sent to an on-call engineer.